Super Bunnies™

The Best Support in the CDN business

The Best Support
in the CDN business

Not all superheroes wear capes – our Super Bunnies™ wear a headset. They are here to help you with anything you might need or want! Forget support levels and get connected directly with an expert. Every. Single. Time.

Join over 1,000,000+ websites already powered by bunny.net

Our dedication to quality has won the trust of many well known brands in their industries.

We're rated Excellent 4.9

4.9 out of 5 based on 950+ reviews

No need to panic - if anything goes wrong. We’ve got your paws.

You never have to worry about anything! Our Super Bunnies are here 24 hours a day, every day of the week, including weekends and holidays. Working on a bigger project? Check out all our premium support features!

  • 24/7 Customer Support

  • Customer Management

  • Technically Smart

  • In-House Team

Super Available

Super Available

Reach out to us with any problems you might have. We are here for you. Always!

Super Knowledgeable

Super Knowledgeable

Hate being moved from one person to another? We directly connect you with our specialist!

Super Responsive

Super Responsive

Need help with a quick question or a minor problem? Use our Live-Chat and get a reply within 5 minutes!

Super Effective

Super Effective

Tired of waiting for bugs and issues to be fixed? Our average ticket solve time is under 3 hours.

  • 24/7
    Availability
  • 5 minutes
    Avg. Response Time
  • 3 hours
    Avg. Solve Time
  • 100.000+
    Tickets Solved

True around-the-clock support

No more waiting around for support you need right now! We are here for you 24 hours a day, 7 days a week, 365 days a year!

  • Technically Knowledgeable Technically Knowledgeable
  • Fastest in the BusinessFastest in the Business
  • Impressively EfficientImpressively Efficient
  • 99% Customer Satisfaction99% Customer Satisfaction
  • Unrivaled expertise,
    knowledge and dedication

    Nothing beats an in-house team of experts, and at bunny.net, we stand by that. Forget annoying support levels – we always directly connect you to our technically knowledgeable Super Bunnies. When you're hopping with bunny.net - you are always in good paws!

    Technically Knowledgeable Support

    Technically Knowledgeable

    Unrivaled expertise,
    knowledge and dedication

    Technically Knowledgeable Support

    Nothing beats an in-house team of experts, and at bunny.net, we stand by that. Forget annoying support levels – we always directly connect you to our technically knowledgeable Super Bunnies. When you're hopping with bunny.net - you are always in good paws!

  • Get your issue fixed with
    the speed of light

    At bunny.net, we live and breathe performance. This extends to the Super Bunny team as well. Our ticket support averages unparalleled sub 5 minutes first response and 3 hours solve time. We are ready and waiting behind the keyboard to help you solve any and all problems!

    Fast CDN Support

    Fastest in the Business

    Get your issue fixed with
    the speed of light

    Fast CDN Support

    At bunny.net, we live and breathe performance. This extends to the Super Bunny team as well. Our ticket support averages unparalleled sub 5 minutes first response and 3 hours solve time. We are ready and waiting behind the keyboard to help you solve any and all problems!

  • We aren’t called Super Bunnies for nothing

    It might seem unbelievable, but at bunny.net, our Super Bunnies are ready and waiting to help you 24/7. So no need to worry about much tapping of your fingers and waiting for your issue to be fixed. We’re working around the clock to ensure your experience is as pleasant as possible!

    Efficient CDN Support

    Impressively Efficient

    We aren’t called Super Bunnies for nothing

    Efficient CDN Support

    It might seem unbelievable, but at bunny.net, our Super Bunnies are ready and waiting to help you 24/7. So no need to worry about much tapping of your fingers and waiting for your issue to be fixed. We’re working around the clock to ensure your experience is as pleasant as possible!

  • Keeping you happy
    is our priority

    Your problems are our problems. We don't only look at answering your questions; we make sure to solve the problem. Super Bunnies are always doing their best to make your experience as pleasant as possible. Focus on what you do best without being held back by any issues!

    99% Customer Satisfaction

    99% Customer Satisfaction

    Keeping you happy
    is our priority

    99% Customer Satisfaction

    Your problems are our problems. We don't only look at answering your questions; we make sure to solve the problem. Super Bunnies are always doing their best to make your experience as pleasant as possible. Focus on what you do best without being held back by any issues!

  • Bunny Knowledge Center

    Just looking for some quick information? Check out our Frequently Asked Questions.

    Support HUB

    Support HUB

    Guides, Troubleshooting, and Support Requests to help you get started with bunny.net.

    Developer HUB

    Developer HUB

    Collection of information and documentation to make configuration as easy as possible.

    API Reference

    API Reference

    Learn about everything you can do with the bunny.net account and all other Bunny products.

    Let’s look at the numbers.

    Don’t just take our word for it - check out our ZenDesk numbers.

    bunny.net Content Delivery Network Bunny CDN
    <span class="text-big">7</span> minutes

    7 minutes

    Time to first response
    (average: August 2024)

    <span class="text-big">33.9</span>%

    33.9%

    Tickets solved in 1 response
    (average: August 2024)

    <span class="text-big">9</span> minutes

    9 minutes

    Time for avg. reply
    (average: August 2024)

    <span class="text-big">2.015</span> tickets

    2.015 tickets

    Successfully solved
    (average: August 2024)

    Last month
    Last 6 months

    Over 50,000+ customers already put their
    trust in Super Bunnies

    We believe that going the extra step is the best expression of our dedication to making sure you are 100% satisfied with bunny.net products.

    Tom Mason Nexus Mods

    “Working with Bunny has been a breath of fresh air. Their team has been helpful, responsive, and knowledgeable. The service exceeded our expectations every step of the way.”

    Tom Mason

    Nexus Mods

    4.8
    Facebook rating - bunny.net
    4.4
    Wordpress rating - bunny.net
    4.8
    g2 rating - bunny.net
    4.9
    Trustpilot rating - bunny.net

    Meet our Super Bunnies

    Each and every Super Bunny was handpicked and had to undergo tough training to become the best in the business.

    Bryan
    Bryan

    Support Manager

    Benjamin
    Benjamin

    Support

    Renz
    Renz

    Support

    Tomas
    Tomas

    Support

    Sunil
    Sunil

    Support

    Jack
    Jack

    Support

    Michael
    Michael

    Support

    Tilen
    Tilen

    Support

    Jesus
    Jesus

    Support

    Raul
    Raul

    Support

    Joseph
    Joseph

    Support

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